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Browse the topics or search below to find what you are looking for.

Closing
- How much money will I need for closing costs?
- How long does it take to close on a house?
- Who needs to be at closing?
- What do I bring to closing?

Documentation
- What documents do I need to provide for my mortgage?
- What if I’m self-employed?
- What if I have a pension or Social Security income?
- What if I receive child support?
- What documents will I need to provide then?
- What documents do you require if I receive alimony?

Mortgage 101
- What will my monthly mortgage payment be?
- What in the world is an appraisal?
- Do I need PMI? (Also, what’s PMI?)
- What is APR and how is it different from the interest rate?
- What are points?
- What do I do if I can’t pay my mortgage this month?
- Can I take out a mortgage if I was recently furloughed?

Purchase
- What’s the difference between being pre-qualified and pre-approved?
- What do I need for a down payment?
- Does my co-borrower’s credit score matter?
- Can I get a mortgage if I have student debt?
- Can I buy a house if I’m self-employed?

Underwriting
- How long does underwriting usually take?
- Will my application pass underwriting?
- What is the underwriter looking for on my application?
- I thought I was already approved. Why does underwriting need to approve me again?
- Why is the underwriter requiring this?

Payments
- Where do I send my first payment?
- How do I create an account?
- How can I see my loan balance or the interest I have paid on my loan?
- Can I make extra payments?
- Are there any prepayment penalties on mortgages?

Refinance
- What is a typical refinance timeline?
- How do I know when to refinance?
- What’s the difference between a “typical” refinance and a cash-out refinance?
- What can I use the cash from a cash-out refinance for?
- How is a VA refinance different from a Conventional refinance?
- Can I refinance to a different loan type than my current mortgage?
- What does my credit score need to be to refinance?
- What is an FHA Streamline refinance?
- Do I need an appraisal to refinance?

Support
- How can I get pre-approved or pre-qualified?
- What if I got a better offer from another lender?
- How can I find out more about my loan in process?
- Help! I’m having trouble signing into Octane?
- What if I have general questions?